Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

We offer FREE Standard Shipping if Your order is over 40$ !

The Standard Shipping option cost 4.99$.

The Express Shipping option cost 30$.

Which payment methods are accepted in the Online Shop?

So far, we only accept two payment options – Direct Bank Account transfer, transfer via Cryptocurrency or payment through the PayPal system

How long will delivery take?

The Standard Shipping normally takes 5-15 business days for European countries and 10-15 business days worldwide.

The Express Shipping option normally takes 2-5 business days for European countries and 3-8 business days worldwide (up to 5-10 business days for some destinations).

Some delays are possible in both cases 🙁

How secure is shopping in the Online Shop? Is my data protected?

Your data will be handled confidentially and encrypted with SSL (Secure-Socket-Layer) secure server software. The encrypted information of your order, your name, address, credit card or bank details cannot be read by any third party. Credit card payments will also be verified through the 3D secure procedure.

What exactly happens after ordering?

Аfter you place your order you will receive an email confirming that your order has been accepted. We will check your order and we will ship the order within 3-4 business days in the worst case (read our Shipping & Delivery section for more information). That’s it 🙂

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