This is the detailed information regarding our purchase return policy. Make sure you read it in full before making a purchase. Also, make sure to read in full the Delivery Information and Terms & Conditions pages, for further information which might be relevant to your purchase. By accepting our Terms & Conditions you are also accepting the terms of the Return Policy page.
HealthyLife Superstore will take any products back as long as they have been returned within 7 working days notification from receipt of the product. However, you will have to account for a few possible scenarios that make the return possible:
- The product contains manufacturing defects
- The wrong product was received
We will not be able to assist you if you report your problem later than this period. All notifications must also come with relevant pictures that show the problem that you want to report.
We kindly remind you to attach the necessary documentation so that your order may be processed in a timely fashion. If you fail to provide any of the requested information, your request will be declined.
The customer, meaning you, should cooperate fully and faithfully with HealthyLife Superstore so that a claim against the carrier may be put. If the goods have been returned, you will receive a replacement or offered to be reimbursed the 100% of the value of the products.
No return after the 7th day will be accepted.
All items will be reviewed upon being received by us and the refund viability, as well as the amount of the refund, will be determined on a case-by-case basis.
Please refer to the Terms & Conditions page for detailed information on our refund policy.